Legal & Compliance

Privacy Policy

How "we" (Provsy) collect, process, and protect your personal and educational data. We commit to transparency and security by design.

Updated November 1, 2025 Version 1.0.0

Information We Collect

Account

Name, email, institution, and role.

Uploaded Content

Study materials and assessment artifacts you provide.

Generated Content

Assessment items, marking schemes, metadata produced by the system.

Usage Metrics

Feature interactions, event timestamps, performance telemetry.

Technical

IP, device/browser fingerprint (hash truncated), OS family for security posture.

How We Use Information

Service Operation

Authenticate users, render workspaces, process generation tasks.

Quality & Validation

Improve item accuracy via aggregated non-personal performance signals.

Support & Communication

Send incident, security, and material change notices.

Security Monitoring

Detect anomalous access or abuse patterns.

Information Sharing

Institution Workspace

Content visible to authorized peers within your institution context.

Sub‑Processors

Infrastructure, monitoring, and email delivery vendors under DPA terms.

Legal

Regulatory, court, or lawful requests after validation and minimal disclosure principles.

No Sale

We categorically do not sell personal data or educational materials.

Data Security

Encryption

TLS 1.2+ in transit; provider-managed encryption at rest.

Access Control

Principle of least privilege with quarterly entitlement reviews.

Segmentation

Logical separation of tenant data with enforced access boundaries.

Monitoring

Continuous logging, anomaly detection, and automated alert triage.

Incident Response

Documented runbooks; user notification on material impact.

Your Rights

Access

Request a structured export of personal data.

Rectification

Correct inaccurate profile information.

Deletion

Request erasure; core logs may persist for security & audit obligations.

Portability

Receive machine-readable exports where technically feasible.

Data Retention

Active Use

Data retained while institutional engagement is active.

Assessment Artifacts

Retained indefinitely unless asked to be removed by the creator.

Backups

Encrypted backups rotate on a rolling schedule (≤ 35 days).

Anonymized Analytics

Aggregated metrics may be stored indefinitely without identifiers.

Questions about privacy?

Contact our Data Protection Officer for any clarifications or rights requests.

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